Central PA Therapy Connections ("CPTC") ensures nondiscrimination based on race, color, national origin, religion, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability, or any legally protected characteristic in service provision, programming, care decisions, and employment practices, including recruitment, hiring, retention, and promotion.
We firmly believe that exceptional patient care hinges on effective communication.
CPTC offers complimentary aids and services to facilitate effective communication for patients with disabilities, such as qualified sign language interpreters. Additionally, we provide written information in various accessible formats (e.g., large print, audio, electronic formats).
We also furnish complimentary language assistance to patients whose primary language is not English, including qualified interpreters and written materials in other languages.
If you require any of the communication aids mentioned above, please contact:
Jaime Hunter, Owner and SLP
Central PA Therapy Connections
245 W. Main St
Hummelstown, PA 17036
Phone: 717-449-4854
speech@cpatherapyconnections.com
If you believe that CPTC has not provided these services or has discriminated based on any protected characteristic, we encourage you to file a complaint with the U.S. Department of Health and Human Services.
By mail:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 800.368.1019 or 800.537.7697 (TDD)
You can submit complaints via the complaint portal at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint forms can be accessed at:
https://www.hhs.gov/ocr/office/file/index.html.
Employees are encouraged to review the Central PA Therapy Connections (CPTC) Employee Handbook or reach out to Human Resources for further information regarding civil rights applicable to them.
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